The delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.

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We may occasionally provide special offers and promotions waiving delivery charges in certain circumstances. We reserve the right to vary, cancel or extend special offers and promotions regarding delivery charges.

 

All orders with the Standard shipping option will be processed and dispatched from our warehouse within 1-4 business days.

Our warehouse is a Monday to Friday operation, subject to Public Holidays.

Please note delivery times are additional to these processing times, and vary from region to region. Please see how long does delivery take for the expected delivery time in your region.

RECEIVED SOMETHING FAULTY?
If something is faulty or incorrectly described or different from the sample shown (first of all, sorry, this is our bad) we will happily meet our legal and good natured obligations which may include refunding the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time with proof of purchase.

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Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren’t returning. 

Privacy Policy: Your personal information will be used according to our Privacy Policy to process your refund or return.